Marble Apple

Marble Apple

FRONT DOOR DELIVERY

With Front Door Delivery, your item ships from our Distribution Center by UPS and arrives to your home within 4-5 business days of order receipt.

UPS STANDARD DELIVERY + PROCESSING CHARGES

The shipping rate varies depending on your order total and shipping options. Visit our Shipping Information Page for more information.

Add $6 for each gift wrap. For next day delivery, add $17.50 per address. Items shipped directly from the manufacturer and oversized items are not eligible for next day delivery.

NEXT DAY DELIVERY + PROCESSING

For an extra charge of $17.50 per address, within the contiguous 48 states, we can arrange for next day delivery to most destinations. If we receive your order by 6pm PT Monday through Friday, you'll receive your order the next business day; orders placed on Friday after 6pm PT through Sunday will arrive on Tuesday. Note: Next day delivery service is not available for out-of-stock items, personalized items or for items shipped directly from the vendor.

EASY RETURNS

To help with holiday gift giving, we are extending our return policy for stocked items purchased between 10/30/2017–12/24/2017. If you or a gift recipient are dissatisfied with a gift purchased during this time, present a gift or original receipt by 1/31/2018 for a full refund of the merchandise value. Quick Ship upholstery items must be returned within 7 days of the order receipt date. Outside these timeframes, we will replace or refund your purchase against manufacturer’s defects ONLY.

An original receipt or gift receipt is required. Prior purchases are not eligible for price adjustments.

How to return:

• Return to Stores: You can return most non-furniture items to your local west elm store for free.
• UPS: For items under 70 lbs, you can print a return label from our Returns Policy page and bring to a UPS location.
• For non-Special Order furniture and other oversized items, please contact our customer service department at 1.888.922.4119.

Items not eligible for return:

• Special Order (SPO) items, including custom rugs and furniture
• Drop Ship items, with the exception of wall art
• Monogrammed items
• Mattresses
• Gift cards
• Final sale items (with prices ending in $.X7 or $.X9)
• Items damaged through normal wear and tear

Complete details

For full details, please visit our Returns Policy page. For further assistance, please call our customer service department at 1.888.922.4119 or send an email to customerservice@westelm.com.

Original article and pictures take www.westelm.com site